Anna - Negative persona (Staff member)
Anna, 45
Anna has been working as a secretary in Tallinn's University for 10 years. Working here so long, she got familiar with the University quite well, so if anybody asks for help she's able to guide the students and guests.
Even though Anna knows the University well, she often thinks about how it would be much easier to offer students some additional help to find their way around the university. She already made suggestions how to improve the navigation around the University, but it was not good enough.
GOALS
Create a mobile interactive map to help students find their way around the university. Anna thinks it would be a good idea to establish an Internet map that every student could use with their mobiles or laptops.
Create an app that would be easy to update. Anna believes that creating a mobile app would be the easiest way make the maps up-to-date.
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